Questions & answers
Frequently Asked Questions
Extra virgin is the highest quality grade of olive oil. Our oil is cold-extracted from fresh olives and is never refined or chemically treated, so it keeps its natural flavour, aroma and health benefits.
Cold-pressed means the olives are processed below 27°C without heat or chemicals. This protects the delicate flavours, aromas and nutrients that higher temperatures destroy.
Yes. Good extra virgin olive oil is excellent for sautéing, roasting and everyday Pakistani cooking. Its natural antioxidants help keep it stable as it heats.
Keep the bottle tightly closed in a cool, dark cupboard away from the stove and direct sunlight. Once opened, use it within 3 to 6 months for the best flavour. In cold weather the oil may turn cloudy or thicken; this is natural, doesn't affect quality and clears at room temperature, so never heat the bottle.
Our oil is cold-pressed from select Mediterranean olive varieties, with origins in Tunisia, Turkey, Greece, Italy, Spain and Palestine, that are cultivated and produced here in Pakistan.
Olives are harvested once a year in autumn and pressed soon after picking. An unopened bottle is best enjoyed within 18 months of bottling; once opened, use it within 3 to 6 months. Check the label for your batch details.
If something isn't right, contact us within 30 days for a replacement or refund. For quality concerns, please share your batch code so we can look into it.
Yes. We deliver across Pakistan, usually within 2 to 3 working days.
Pay in full at checkout with JazzCash, Easypaisa or a card, or by bank transfer with a screenshot of your payment, and delivery is free.
You can also choose cash on delivery: pay a small advance online now and the rest in cash when your order arrives. A delivery charge applies to cash-on-delivery orders.